Alola de Spa - Terms of Service

1. Acceptance of Terms

By using the services provided by Alola de Spa, you agree to comply with and be bound by the following terms and conditions. Please read these carefully.

2. Service Description

Alola de Spa provides various spa treatments, including but not limited to massages, body treatments, and enhancement add-ons. The specifics of each service are described in our spa menu.

3. Booking and Cancellation

  • Appointments must be secured with a valid credit card.
  • Cancellations must be made at least 24 hours before the scheduled appointment time.
  • Late cancellations or no-shows may result in a charge of 50% of the service price.

4. Arrival Time

Please arrive 15 minutes before your scheduled appointment time. Late arrivals may result in a shortened service time.

5. Health Conditions

Clients must inform Alola de Spa of any health conditions, allergies, or injuries that may affect the service.

6. Age Requirement

Clients must be at least 18 years old to receive services without parental consent.

7. Behavior

Alola de Spa reserves the right to refuse service to anyone displaying inappropriate behavior.

8. Personal Belongings

Alola de Spa is not responsible for any lost, stolen, or damaged personal belongings.

9. Gift Certificates

Gift certificates are non-refundable and must be presented at the time of service.

10. Prices and Payment

Prices are subject to change without notice. Payment is due at the time of service.

11. Satisfaction Guarantee

If you are not satisfied with your service, please let us know immediately so we can address your concerns.

12. Privacy Policy

Alola de Spa respects your privacy. Please refer to our separate Privacy Policy for details on how we collect, use, and protect your personal information.

13. Modifications to Terms

Alola de Spa reserves the right to modify these terms at any time. Updated terms will be posted on our website.

14. Contact Information

If you have any questions about these Terms of Service, please contact us at hello@aloladespa.com.